Privacy Policy

PRIVACY POLICY

1) Overview

This Privacy Policy explains how Stride Commercial collects, uses, shares, and protects personal information when you visit our website, contact us, request information, or otherwise interact with us online.

2) Information We Collect

We may collect the following categories of information:

A. Information you provide

  • Name, email address, mobile phone number, company name/title

  • Property criteria, leasing or acquisition needs, and other details you submit through forms or messages

  • Any other information you choose to provide (e.g., in a “Contact Us” form)

B. Information collected automatically

  • IP address, browser type, device identifiers, operating system

  • Pages viewed, links clicked, referring/exit pages, time spent on pages

  • Approximate location (e.g., city/region) inferred from IP address

  • Cookies and similar tracking technologies (see Section 6)

C. Information from third parties

  • If you interact with our social media pages or third-party platforms, we may receive information made available by those platforms (subject to their privacy settings and policies).

3) How We Use Information

We use personal information to:

  • Respond to inquiries and provide requested information

  • Provide brokerage services and communicate about listings, market insights, or opportunities you request

  • Improve our website, marketing, and service offerings

  • Send administrative messages (e.g., confirmations, updates, policy notices)

  • Send marketing communications where permitted, and you may opt out at any time

  • Detect, prevent, and address fraud, security issues, or misuse

  • Comply with legal obligations and enforce our Terms & Conditions

A. SMS Text Messaging

  • If you consent to receive SMS from Stride Commercial, you agree to receive informational and marketing SMS related to commercial real estate services, market updates, and property listings from us. Reply STOP to opt‑out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

4) How We Share Information

We do not sell personal information. We may share information:

  • With service providers who help operate our website and business (e.g., hosting, analytics, email, CRM, marketing), under confidentiality protections

  • With professional advisors (legal, accounting) as needed

  • For legal reasons (to comply with law, court order, or regulatory request; to protect rights, safety, and property)

  • In business transfers (e.g., merger, acquisition, or asset sale), where permitted by law

  • For avoidance of doubt, mobile phone numbers collected for SMS programs and text messaging originator opt‑in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes and are used only to provide the messaging services you have requested.

5) Data Retention

We retain personal information as long as reasonably necessary for the purposes described above, unless a longer retention period is required or permitted by law.

6) Cookies & Analytics

We may use cookies, pixels, and similar technologies to improve site functionality and understand usage (for example, through analytics services such as Google Analytics). You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

7) Your Choices

  • Email marketing: You can opt out by clicking “unsubscribe” in a marketing email or contacting us at info@stridecre.com.

  • SMS text messages: You can opt out of SMS messages at any time by replying STOP to a text from us; you may request help by replying HELP.

  • Access/updates: You may request access to or correction of certain personal information by contacting us.

  • Do Not Track: Some browsers offer “Do Not Track” signals; our website may not respond to all such signals.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website or system is 100% secure, and we cannot guarantee absolute security.

9) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) External Links

Our website may link to third-party sites (listing platforms, mapping tools, social media). We are not responsible for the privacy practices of those third parties.

11) Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above reflects the latest version.

TERMS & CONDITIONS (Stride Commercial)

1) Brokerage & Advertising Notice

Stride Commercial is a Tennessee-licensed real estate firm. Information on this Site may be considered advertising. Advertising is supervised by the firm’s principal broker, and the Site is intended to display the firm name and firm phone number on each page consistent with Tennessee requirements. support.commerce.tn.gov+1

2) No Agency or Client Relationship Created by Website Use

Your use of this Site, including submitting a form or email, does not create a broker-client relationship, agency relationship, fiduciary relationship, or representation arrangement with Stride Commercial. Representation (if any) is established only through a separate written agreement signed by the parties.

3) Informational Purposes Only; No Professional Advice

The Site content is provided for general informational purposes. It is not legal, tax, financial, or other professional advice. You should consult qualified professionals regarding your specific situation.

4) Listings, Data Accuracy, and Market Information

Property information, availability, square footage, pricing, zoning, taxes/NNNs, renderings, and other data are compiled from sources believed reliable but are not guaranteed. All information is subject to errors, omissions, changes, prior lease/sale, or withdrawal without notice. Users should independently verify all details (including suitability for intended use).

5) Permitted Use

You may use the Site for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to the Site or its systems

  • Scrape, harvest, or collect information from the Site using automated means without our written permission

  • Post or transmit malware, spam, or harmful code

  • Misrepresent your identity, affiliation, or intent when contacting us

6) Intellectual Property

The Site and its contents (including text, graphics, logos, photos, videos, and layout) are owned by or licensed to Stride Commercial and are protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or publicly display Site content without our prior written consent, except for normal web browsing and personal, non-commercial use.

7) User Submissions

If you submit information through the Site (e.g., inquiries, requirements, documents), you represent that you have the right to share it. You agree not to submit confidential information you do not want shared with our service providers or used to respond to your request. We will handle personal information as described in our Privacy Policy.

8) SMS Text Messaging

When you provide your mobile phone number and opt in to receive SMS text messages from Stride Commercial, we use your number only to send the messages you have requested, such as updates, alerts, or marketing communications related to our services. Message frequency may vary and message and data rates may apply.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

We may share your phone number and SMS opt‑in status only with service providers that assist us in delivering text messages (such as SMS platform providers and telecommunications carriers), and only for the purpose of providing the messaging services.

You can opt out of SMS messages at any time by replying STOP to a text from us, and you may request help by replying HELP or by contacting us at info@stridecre.com.

9) Third-Party Websites and Services

The Site may contain links to third-party websites or tools (mapping, listing platforms, social media, scheduling). We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk.

10) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRIDE COMMERCIAL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE.

12) Indemnification

You agree to defend, indemnify, and hold harmless Stride Commercial and its owners, brokers, affiliate brokers/agents, employees, contractors, and service providers from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.

13) Privacy

Your use of the Site is also subject to our Privacy Policy, which is incorporated by reference.

14) Governing Law and Venue

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Site will be brought in a state or federal court located in Davidson County, Tennessee, unless otherwise required by law.

15) Changes to These Terms

We may update these Terms at any time. Updates are effective when posted on the Site. Continued use after changes means you accept the updated Terms.